Customer Support Questions

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File Won't Print But Others Will

That is a unique issue for sure. Have you tried rebooting your computer and printer? I always turn things off and on to see if that fixes the problem. Did anything change with your tech...for example...is there a new OS system or printer update? Are other files printing fine after you tried this one, but it didn't work? If so...you've done the tech work. If you've already checked all the technology boxes, the next thing you could try is converting the PDF to a PNG and printing it as a png. T...

Black Boxes During Printing

Sorry you are having these issues. It sounds like you are printing from the browser. Please download the file to your device and print it directly from the PDF reader. Here is an article to reference for more information: https://help.katehadfielddesigns.com/article/35-black-box-around-the-images-during-printing

Free bibles

https://www.biblejournalingministries.com/free-bibles-10-ways-to-obtain-a-free-copy-of-the-holy-bible/

Printing Services

https://www.biblejournalingministries.com/printing-services/

How to Use the Promo code for All-Access Pass

Enter your email like you did before. Click register. You will then be on the ticket page. On the All-Access Pass Ticket, you will see "edit" under the price. Click that and then enter your promo code. I hope that helps!

Having issues buying All-Access Pass

If you are having issues purchasing the All-Access Pass for the Hope In The Lord Conference, please use this link to purchase and a coupon code will be emailed to you that you can use to buy your pass on the website. https://www.biblejournalingministries.com/product/hope-in-the-lord-all-access-pass/

Momentum Scholarship Application

https://xy270-65cd57.pages.infusionsoft.net

Hope In The Lord - Bible Journaling Conference - Session Downloads

If you are still not able to find the downloads here are all the session downloads for the Hope In The Lord Bible Journaling Conference. Please know that it is important that you received some type of email direct from the conference registration or we won't be able to contact you if you are a winner of one of the prizes. https://www.biblejournalingministries.com/hope-in-the-lord-bible-journaling-conference-content-downloads/

Can't find email with downloads

I am sorry you are having trouble finding it. Can you check in your spam/junk folder for an email from me titled "You're In!" Then move it to your inbox to tell your email provider that it is okay to get emails from me. That email will have the downloads. If you can't find it email me back.

BJM Terms of Use

https://www.biblejournalingministries.com/bible-journaling-ministries-terms-service/

Annual Pass not activated

It appears you have yet to activate your annual pass for Momentum. Within the thank you email there was a form you needed to complete. We use this pass as a gif as well so we have to add one more step to the process. I have included the link to the form below. After you fill it out there will be a follow up email with your login info. Please let me know if you have and issues. Please click this link to access the order form if you missed it during the purchase: https://xy270.infusionsoft.app/...

How do I use printables with die cut machines?

You can use Bible journaling ministry printables with any die cut machine. Every printable is tested on the Silhouette Cameo before they are released to the public. Here's a blog with step by step instructions and a video on how to print and cut on the Silhouette, Cricut, and Brother Scan N Cut: https://www.biblejournalingministries.com/make-stickers-from-pdf-files/

What do I do with the printables

You can do many things with them. Most gals print them on sticker paper and then cut them out. If you happen to have a cutting machine then you can use that as well. Here is a video. https://youtu.be/KIIyXbWGdaM Some use them as traceables and put them behind the page they want to color on. Here are some other ideas: https://youtu.be/mkXfr_-rouA (https://youtu.be/mkXfr_-rouA)

How to log into Momentum

The direct access link is here: https://xy270.customerhub.net/ The link on the site is a under the Momentum drop-down menu.